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Bentley Door Company
1447 E State St, Eagle, ID 83616, United States
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Bentley Door Company
Comments
Su
Review №1

Great Place, family operated and super nice. Very easy to work with and helpful. Highly recommended

Br
Review №2

As a general contractor I frequently use Bentley Door and enjoy working with them. They offer both good products and customer service. Thank you!

Cy
Review №3

I ordered a front door for a new construction home through my general contractor. The door had cracks through the wood. After approximately six months the manufacturers rep inspected the door and agreed to replace the door. The second door had the same cracks as the first. For eight weeks my general contractor has repeatedly contacted Bentley regarding the flawed second door, with no response.5/8/2021 I appreciate Bentleys response. I have inspected and approved a new door, and it is ready for installation.

J
Review №4

Awful customer service. Wow.

Ti
Review №5

Great service! Super friendly staff! Hanna was super helpful and wonderful! Also their little dog is just the sweetest!

St
Review №6

I have always had great experiences whenever I walk into this place. Holly behind the front desk is always so nice and helpful. She is very knowledgeable and gets me the right answers right away. I frequent here a lot for all of my trim, base, and casings needs for my clients houses. Extremely recommended!

Ri
Review №7

Returned materials 9/21/2018, Hannah told me she would work on a credit, since i have emailed several times and called with 1 response. now it is 2/26/2019 and still no credit or response... is the issue that you guys just dont care??? because im sure 5 months is adequate time to get just about anything done8 months later....

Vi
Review №8

I love this place! Amazing staff and great doors!

Me
Review №9

Bentley Door was super easy to work with, they helped me with buying my new back door and then later a new bathroom door. Very friendly people there and will definitely be going back in the future.

Ia
Review №10

Very knowledgeable and professional staff. Got me what I needed fast and efficiently. Hanna and meranda took the time to diagnose my problem. They took care of what they could fix and then took the time to get me the help I needed on my doors other issues. Thank you!

Da
Review №11

Customer service is sub-par. We ended up going with a different door company after dealing with James. We were quoted one price and then couldnt get him to return calls or emails for over a week. Then he emailed out another quote that was double the original quote. I would recommend working with a different sales guy if you do decide to work with Bentley.

Pa
Review №12

Bentley delivered door not cut to size & lost hardware..My cost for Bentley mistake over $60For a $40 invoice..

Ja
Review №13

Terrible customer service and very rude. Half of the 25+ doors installed are not level causing binding. Door handles are becoming loose from the amount of force you have to use to just open the door. I would not recommend this company to anyone.

Jo
Review №14

Still waiting on a door I ordered weeks ago. Do people usually have to call you first for them to get their doors?

Information
3 Photos
14 Comments
3.1 Rating
  • Address:1447 E State St, Eagle, ID 83616, United States
  • Site:http://bentleydoor.com/
  • Phone:+1 208-377-3552
Categories
  • Door supplier
  • Molding supplier
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
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