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Edgewood Do It Best Hardware
340 Edgewood Rd NW, Cedar Rapids, IA 52405, United States
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Edgewood Do It Best Hardware
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Ma
Review №1

Husband wanted wire glue; went to other hardware stores -- they didnt have it and couldnt order. Not with Best Hardware. They didnt have it but they did order it for me. Even though they didnt usually carry it. They went above great customer!!! Thank you my husband is a happy camper.You ask what is wire glue? I have attached a picture and the explanation on the pkg says Wire Glue is an electrically conductive, water-based adhesive for use as a replacement for soldering in all types of low voltage, low current electrical connections both indoors and outdoors. Wire Glue features durability and weather protection from the elements, is chemical and oil resistant.My husband said it definitely did the job he wanted it to do.

Wi
Review №2

First time and last time customer! Was referred to Edgewood Hardware to get a propane tank filled. After paying for the refill older gentleman followed me outside asked me where the tank was I responded its in my truck Ill get it. I was getting it out of my truck and I turned around and he was gone so I sat It On The Ground behind my truck and waited. A few minutes went by he poked his head around the building and he said hey do you want that thing filled up or what but the very rude tone in his voice. I said yes but I didnt know where you went I turned around and you were gone. He proceeded to tell me that if I wanted I could just go back in and get my money back that he didnt really want to fill my tank up for me. I said Im sorry but I didnt know where you went he said well get it over here. He proceeded to argue with me the whole time we were filling the tank I even asked him if he was the owner and he said yes. So when I got home I called back to the store I found out that he is not the owner but just a manager. With that kind of attitude I dont think she should be a manager maybe he should be out scrubbing the parking lot until he learns how to treat customers. I went back to the other local business who referred me to Edgewood Hardware told them about my experience. I warned them because I did not want them sending any of their customers to this place and damaging their reputation. Honestly I cannot believe I got that kind of customer service from a business that has been around so long. I have heard people talk good about this business so I did not have a problem going there. But now I wish I would have driven the distance to Iowa City to A1 propane instead.

Jo
Review №3

I’m visiting from out of town but went in to Edgewood today to get something that I need it. Very friendly store. I was treated as if I was family. I highly recommend Edgewood

Br
Review №4

Excellent hardware store I totally recommend them😎

Du
Review №5

Theyve got almost everything, in a small store, but they are happy to help you find whatever you need.

Jo
Review №6

Helped me find everything and helped me carry things to car. I use a cane or crutches so I really appreciate it without even asking.

sa
Review №7

This has to be my favorite hardware store. They always have what Im looking for. Knowledgable staff always willing to give a hand.

Ma
Review №8

Always helpful staff and easy to find what I need!

Ja
Review №9

Horrible place to shop and get helpful service. If you don’t like there lack of service, they will tell you to leave. They have no empathy for your time wasted waiting for help. Whatever happened to the customer is right? During these hard times you would think small businesses would do anything for business, this place can go under and it won’t upset me one bit.

As
Review №10

My favorite hardware place in town. They are super helpful, have everything you need and some things you dont. They were the only place I could get supplies after Derecho.

El
Review №11

Fast and very friendly service. They had everything I needed.

Jo
Review №12

Love getting dog treats at 3.99 lb

Ma
Review №13

I love this place. Dont have to hit a big one!

Dy
Review №14

They need to get it together here!! I will not buy anymore material for personal or business. Too many bad experiences.

Te
Review №15

Very good service compared to big box stores which are hit or miss on finding someone to help you

De
Review №16

Especially appreciated the staff helping to find items in the store!!

kd
Review №17

Fast friendly service.

Ke
Review №18

My husband had to rent a crimper for new water lines. The guy was very helpful and nice helped him find everything he needed, he thought. Once he got everything in place realized the piece he gave him was the wrong size. So he went back in the morning (after paying the overnight rate) to get the right size the guy working in the morning was very rude, hardly acknowledging my husband was waiting. He gave him the right size and instead of letting him take a half an hour quick to get the job done, said he would need to charge him for another 4 hours. My husbamd said no and said he wanted his deposit returned. The morning employee ruined the experience wont be giving them anymore of our money.

Ka
Review №19

A few weeks ago after driving over a pot hole my fender liner on my car snapped off and was blowing in the wind. I needed a temporary solution in order to get home safely and stopped at the Edgewood Hardware store in search of some tape. I told the very nice man working at the store what had just happened and he went out of his way to come out and take a look at my car to see if he had the parts needed to fix it. Although he didn’t have the right parts, he told me what parts were needed and even showed me how to fix it! He also kindly taped up the liner so that I could get home safely. I will definitely be returning to this hardware store!! Excellent customer service and very friendly employees.

Da
Review №20

The place is fine. I have heard that sometimes that employs are not treated how they shoulld be. As a busness that is not right. Employs are a great vale. Its a shame.

Da
Review №21

Always have what I need to do mods on my guitars and projects.

Ta
Review №22

Love this small store.They have a WIDE variety of things.Also! They cut glass or plexiglass to size!Friendly workers -Good location -Thanks for being in business!

Sc
Review №23

They go above and beyond helping you find whatever you need

Me
Review №24

I love the small neighborhood feel to this store. I enjoy going in and just looking around but I always end up buying something. All the staff is super helpful and want to make sure youre taken care of.

Jo
Review №25

The employees are always super helpful! A little more expensive than the big boxes but close to home.

ST
Review №26

They have a lot of good stuff but they lost a screen that I wanted repaired

Du
Review №27

The only person wearing a mask was the cashier. Store employees who assist customers were not and some customers were also not wearing masks. My net trip to the hardware store will not be this one. They need to be more protective of themselves and the public.

Pa
Review №28

Good local hardware stuff. The staff inside is very helpful and always have plenty of employees working to help for your needs.They also offer tool rentals as well.Has that feel you expect from a smaller mom and pop store.I love that they are close by my home and very easy to get to as well. Decent sized parking lot.

Bi
Review №29

They always have the things that Im looking for. Handy, dont have to drive so far to get things & pleasant to talk with; very friendly!

Jo
Review №30

Excellent! Always surprising what they have in stock!

Ch
Review №31

They fixed the screens for my house and put netting in for animals.Service was fantastic and the cost was great.... Cheaper then me doing it myself!

Tu
Review №32

Love this place! They are always so helpful and kind.

Ry
Review №33

The help was horrible. We bought a light from the Restore that didnt come with the hardware. Stopped at Edgewood Hardware to see if we could find the something that would work. As I was looking a man asked if I needed help. I told him the situation about the light and his response was Thats why you dont buy stuff like that there. We wont have anything like that. Youll have to go talk to them (Restore). He walked away. I found the $2 part that I needed, paid, and left. The part worked great. I feel like it was a thats what you get moment from him.

Ra
Review №34

Has so much you cant se it al! Very helpful clerks.

C
Review №35

I live this place and use to rate it a 5 until I made a return there for a electric stapler that wouldn’t work. The return process was terrible. A supervisor came up and asked if I had the air turned up in my electric stapler, which obviously wasn’t the problem. What a utter joke for a simple return!

Hi
Review №36

Good assortment of metric & standard, chrome & stainless hardware bits ect. for Mini bike & R/C projects.

Ga
Review №37

This is truly an old fashioned hardware store! Hard o find parts? They have them. Notice a lot of contractors, plumbers, maintenance company trucks in the lot, which is a good sign. Staff are mainly retired guys who know there stuff, and are always willing to offer suggestions on any project or problem you are having. Their window department repairs your windows (including thermopanes), screens, doors, and even light electrical (lamps, etc.). Been going here for years!

L.
Review №38

Friendly and efficient, quick propane grilling replacement..excellent service

Di
Review №39

Always friendly, always have what we need, old fashioned service and knowledge!!!! Huge variety and helpful staff!! Love this place!!

Ka
Review №40

They are so helpful and have staff that are willing to help answer questions. They stock about everything you might need. Very friendly and knowledgeable. I also like that they are locally owned.

Ja
Review №41

Best place to get your home project needs. Friendly and knowledgeable employees.

Lu
Review №42

Always a good place to find what nobody else would have and great friendly staff

Br
Review №43

Someone always willing to help and carry such a good mix of stock. Nice to have a quick place in the neighborhood to run to for home repair items and rental equipment

An
Review №44

Great service, just like local hardware store should (by many dont any longer). If you want helpful service, go here instead of the big box stores. If youre looking for hardware, you can even buy individual screws...instead of the whole box.

MA
Review №45

Its nice to know we still have an old school hardware store

Vi
Review №46

The staff is always super friendly anf helpful, and they have a great selection of various items. We live on the SE side of Cedar Rapids, but we always make the trek across town to go to this store. They carry high quality dog and cat foods, too!

ca
Review №47

I love this place. The employees are always great and helpful. And so many needed items at such great prices.

Re
Review №48

The staff is always very helpful and we always seem to find what were looking for there.

Lu
Review №49

Ron was an awesome help. He showed me what I needed and I was in an out in 10 minutes. Keep up the good work.

cl
Review №50

This is a great local hardware store they have almost anything you need this is a great place to look first

Me
Review №51

I kove old fashioned hardware stores! Great service at Edgewood Hardware! Got a screen fixed for a very reasonable price, and one of the staff held the door for me when I left. Thats service!

Wa
Review №52

Always very helpful. They always acknowledge me and help me find what Im looking for

Mi
Review №53

I have been there before and it is always clean and orderly . The people are nice and know what they are doing.

Mi
Review №54

They dont have 10 of each item like the big stores but the people actually know what they are talking about....or find someone they think knows more. Love the honesty here.

Ja
Review №55

Very helpful staff, clean store, very easy to find things.

To
Review №56

Had my window screens done, they did a great job and staff very friendly and helpful.

Le
Review №57

Tons of inventory and helpful informative staff.

Jo
Review №58

Helpful staff had the bolt I needed and propane as well

Ry
Review №59

Small hardware store with wide range of items. (Though selection can be slim for anything outside of tools or hardware). Prices are reasonable. Its where I run to when I need something and dont want to walk endlessly in the large chain stores.

Ky
Review №60

Terrible customer service.

Q-
Review №61

Great little hardware store. Reminds me of yesteryear. Wonderful people running the store.

Ma
Review №62

Best hardware store in town! Carries products you wont find at big box hardware stores like Menards or Lowes. The staff is extremely helpful and knowledgeable, and are there to help immediately, unlike the big box employees who always seem to be hiding somewhere back by the loading dock. Id give them 6 stars if I could!

Sc
Review №63

Very helpful friendly staff, best place to get your screen doors & windows redone without having to buy new

J
Review №64

Had a wonderful experience today at Do it Best Hardware. Billy helped us with cutting an extra key for our new to us gmc truck. He went out of his way to make sure the key worked in the truck and gave excellent suggestions on how to fix our ignition problem.

Er
Review №65

Love this place. I have never not gotten what I was looking for. Great people that are will to help.

Je
Review №66

They have great selection of hardware and home repair items. Helpful, knowledgeable staff.

Lo
Review №67

Helpful and has alot of hardware. Rentals they make keys and have molds for cream cheese mints

Gr
Review №68

This is the best and most knowledgeable hardware store in town

Sa
Review №69

This is my go to place for home projects. The staff here are often folks retired from the building trades and offer great advice.

Bo
Review №70

I like the old fashioned candy and excellent workmanship with my repaired screens

Ro
Review №71

Price is a little high but good place to find any hardware stuff you need

Br
Review №72

Consistentlky good and friendly service. They feature a wide variety of house hold items. Try here first before heading to the big box store.

Me
Review №73

I bought a snowblower on Thursday. Charged it up and got ready for this weekends snow. I didnt even complete one pass before it died. Loaded it in my car and took it back. The sales guy I worked with talked to the owner but he refuses to take the blower back. Told me to call the manufacturer to get it repaired. Repaired! I never even got to truly use it. They sold me a lemon!

Du
Review №74

My favorite hardware store. Very old timey and traditional. Prices are competitive. Always help available. Get your propane filled here, kerosene or screens and windows fixed! Very knowledgeable staff. Old time sodas and candies here as well. Its where I get the drinks to make perk a cola bottles from bo2!

Da
Review №75

Very good neighborhood hardware store staff is very knowledgeable prices are good.

Sc
Review №76

Very good selection and service. Highly recommend.

Al
Review №77

Great place, service was great,Al

Ne
Review №78

I love this store, theyve got all kinds of useful stuff, the most unusual soda selection, pet supplies, fishing gear, and a very helpful and friendly staff. I took my girlfriend there today and she was quite fond of it as well.

Tr
Review №79

The staff here is always friendly. They have been a great help to me as I learn about home repairs.

Tr
Review №80

Experienced and helpful staff. Organized and clean. Awesome store!

Br
Review №81

Good store to get in and out of. Usually has what you need. Friendly staff. Huge selection of individual screws if you are looking for a specific one. Propane refill, not exchange

Sa
Review №82

Looking for nut to go on old screw. Attendant was able locate it in a few minutes @ cost of $.69. yeah. Great helpful guys there.

An
Review №83

This is actually a nice place to go its small but its like small town shopping they are very nice and helpful that makes it much more important compared to bigger shopping stores

Jo
Review №84

A little more expensive, but the help and service is awesome.

Jo
Review №85

Helpful staff, easy to find what you need.

Pe
Review №86

Has items that are hard to find any where elseHelpful staff.

Er
Review №87

Great service and good prices. Plenty of room for parking and knowledgeable employees.

Je
Review №88

Have never left here empty-handed. Fair prices, good service.

Ha
Review №89

I like coming here. Dont go to menards. These folks will help you.

An
Review №90

I cant believe I havnt been here sooner. Its like a miniature Menards. If your in a hurry for some DIY projects at home, stop here for tools, adhesive, or whatever you just ran out of. Fair prices, quick and easy.

Ke
Review №91

Nothing like an old fashioned hardware with knowledgeable people to help you find what you need!

Al
Review №92

Great hardware store. Very friendly and helpful folks.

Ka
Review №93

Still love the personal attention they give every customer

Da
Review №94

Good selection but higher prices.

Sc
Review №95

They always have that unique part that no one else does!

Me
Review №96

Workers were very helpful. Prices seemed similar to the big stores.

De
Review №97

Excellent help. That really helped save time.

Da
Review №98

Got just the random parts I needed to fix something for my daughter and cement my reign as Cedar Rapids okayest Dad! Thanks Edgewood Hardware!

Er
Review №99

Local hardware store with great customer service and offer many services from glass cutting, propane refills, key cutting, & several other services!

Sa
Review №100

Friendly staff, and the prices are not bad.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:340 Edgewood Rd NW, Cedar Rapids, IA 52405, United States
  • Site:https://edgewoodhardware.com/
  • Phone:+1 319-396-2837
Categories
  • Hardware store
  • Key duplication service
  • Lawn mower store
  • Paint store
  • Plumbing supply store
  • Tool rental service
  • Tool store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:8AM–6PM
  • Saturday:9AM–6PM
  • Sunday:7AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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