user
Garcia Tire & Brake Service
9120 Scyene Rd, Dallas, TX 75227, United States
Appearance
Garcia Tire & Brake Service
Comments
Al
Review №1

Showed up a little before closing and they had a full house but I needed an oil change so I figured it wouldnt hurt to ask. Frank immediately got working on my car. He had me in and out in no time! He could have said come back another day but he got it done. The staff was super friendly. All I needed was an oil change but before I left he had one of the guys air up my tires because he noticed one was low. Now thats some excellent customer service! I will definitely be going back for all my mechanic needs!

Ta
Review №2

Fast and affordable service but they dont go the extra mile to make sure everything is really OK, they replaced a tire but only put enough air on it,not the recommended amount.

Ca
Review №3

These guys are the best i have ever dealt with when it comes to tires and tires repair.

D
Review №4

Had my brakes and rotors changed today and was able to get in and out. They did a great job. Will come back for more work.

Ti
Review №5

Went in to get my tire plugged 5 minutes away from where I stay. Realized my hubcap was missing on the tire that was plugged and the tire they put on looks different than the one I had as shown in the photos below. Went back to the tire shop and was told that my hubcap wasn’t on my tire when I arrived and it must have fell off on my way there. Told the guy that I have a picture of my flat tire with my hubcap on right before I arrived. Instead of going to check to see if they did forget to put it back on he was adamant that the hubcap was never there to begin with. I would of heard the hubcap fall if it did during my 5 minute commute since I was driving very slow. This will get disputed on the next business day because he could of simply checked considering the fact that he wasn’t the one that plugged my tire. It was 15 minutes to closing so he didn’t care.

Sa
Review №6

Really bad service, I do not recommend my mother took her damaged tire to be patched and they accidentally popped her tire by overfilling it, and they still had the nerves to charge her for a new tire when clearly they were the ones who popped it. A waste of money and time, please dont go there. If I could I would rate a HUGE 0!

fa
Review №7

I love this place. They are fast, efficient, and clean. Very nice techs.

Ca
Review №8

Prompt, friendly service at a reasonable price

Ni
Review №9

Great service I had

La
Review №10

Ive been needing some maintenance on my car. So stopped by to get an alignment on my tires (they added air to all of my tires) and an oil change that I have been putting off for a while. These guys were great, friendly, and timely. I was impressed how fast they serviced my car. Truly was breeze! Now I know I shouldnt have waited so long for the things my car was needing. This is def., my go to place from now on. Thank you guys for going above and beyond.

Ja
Review №11

Came to get back brakes installed they took care of me right away also checked my front ones to see if they were bad no attitude at all great customer service

Ra
Review №12

If you want it you can get it

Ru
Review №13

Excellent place for car repairs and maintenance. Good staff and prices.

Mi
Review №14

Its rip-off dont be a victim

De
Review №15

I always choose to come here for 15 years, lately they always have new people working on the cars, there has always been an issue after I leave the last 3 times I have visited them from scratched lug nuts to chipped rims, and now they broke my lug nut lock and claim wear and tare on the 3rd time used, by a young kid who wasnt being supervised, unprofessional place, oh not to mention they didnt even reset my my maintenance light after the oil change

St
Review №16

Someone said she needed an alignment and all they did was add air. Lmao. Hopefully there’s more to that. Don’t be hoodwinked people☹️

ke
Review №17

I went in for a wheel alignment. They told me it was 35 for the front or 60 if the front and back needed alignment. They were honest and told me it only needed the front. They finished quickly. I paid and left with a friendly have a good day. Good service and affordable.

Ge
Review №18

Quick work and reliable.

Ma
Review №19

Knowledgeable and friendly guys. There prices are reasonably. Thank you and Ill be back soon.

Mo
Review №20

I have had excellent customer service. The staff is very knowledgeable and patient. I don’t know a lot about cars and the mechanic asked the supervisor on duty to explain the work needed to my car. I appreciate the fact that he was not in a hurry and treated me with respect. I will recommend Garcia Tires to my friends and family. Thanks guys!!

Ma
Review №21

Best Service I Have Ever Had In My Life! I have 3 vehicles (07 Hummer, 98 Buick, 02 Durango) and this Auto Shop takes care of all my cars. Friendly Faces, Excellent Service, Experienced Mechanics. But above all else, they are FAIR when it comes to pricing. Honest Mechanics. Been a loyal customer for over year, and I will only come to Garcias when it comes to anything Vehicle related!!! Thank You, Fellas!

Ki
Review №22

Great place to go to get honest work who don’t overcharge or cheat you. Not the best place for customer service but if you want that you can go to the dealership and be overcharged. I trust these guys with my car and tell it to me straight. I recommend it to anyone who isn’t a car person.

Ro
Review №23

Good prices and amazing service.

Sh
Review №24

Dont recommend going to this scamming very disrespectful shop, Someone is gonna hurt one of these dudes they talk very disrespectful to customers they have extremely bad customer service YOUVE BEEN WARNED!! They would charge you to look at your vehicle & tell you theyre not sure if they can fix it & make you pay & send you on your way, Like are you not a mechanic shop?? Why would I pay you for something to look at that you cant fix? Dont go looking to get your car fix at this shop, the bad reviews are true!

Je
Review №25

Brian was really cool!

Ti
Review №26

POTENTIAL SCAM ARTISTS: I paid them to replace my rack and pinion but three months later I replaced my tire rods, which was yesterday, and the tire rods were severely damaged (I replaced them because they didnt fix the clunking noise my car was making which they said that changing the rack and pinion would resolve). Typically, rack and pinions come with brand new tire rods, I havent seen a rack and pinion that doesnt come with new tire rods. I asked them if they could find my invoice in their records so I could get my money back but they said that I need the original receipt for a warranty. The mechanic was speaking with sarcasm to me and wouldnt even help me out. Im sure he may recognize me, Ive been there a few times, recently, and Im sure that he may remember when I came in to get my rack and pinion changed but he wouldnt help me out. The car was still making the same noise that I brought it in for. It is my fault for being ignorant about how to deal with mechanics, I should have kept my receipt but Im sure there is a way for them to find the transaction in their records. I think that they possible just tightened up my tire rods and didnt change the rack and pinion. The parts look old.

Al
Review №27

Very very affordable! They don’t have you waiting around forever and they’re nice.

Ro
Review №28

Great service

Jo
Review №29

They dont need your business.So I got a nail in my tire on the way to work and it was leaking pretty bad. Luckily, my boss had an air compressor so I could get aired up and get down the road. After getting air in my tire they tell me they are busy and it will be an hour. No problem, can I leave my truck, go back to work, and you can call when its done? They tell me it would be better if I just left and came back in an hour. I explain that Im not sure my tire will have air for that long and Im not sure if I can pick up at the exact moment they are available. The guy just looks at me and says, Yeah, it would be better if you just came back. I went down the road to Omars. If you are so busy you dont even want my business if I will leave my truck and wait on you then the way I see it you are so busy you dont need more customers. I would give zero stars if I could.

La
Review №30

The best help me when no one would 5 stars

Le
Review №31

Ive been coming here for years for my oil changes. They are very professional, and they give great services. I feel like Im part of their family. Frank is an awesome person, who will give you things to consider about your vehicle.

Or
Review №32

While one can understand that people are busy, there is a level of professionalism that you should take when you are running a business. I went here to get assistance with getting a tire pressure sensor reset. One of the attendants kept asking if I needed help, so I assumed that he would approach my car to see what I needed or say that someone would be right with me. Instead, when he kept asking if I needed help, I had to walk away from my car and over to where he was working on another car, to ask my question. When he said he couldnt help me, I simply walked away, and he flippantly said Thank you, as if he was brushing me off. I said, you didnt help me with anything!. Neither of us were right, but the situation could have been handled differently. Bottom line, dont go here, not even for directions. They may be too busy to help you.

Es
Review №33

Been a customer there for over 5 years. always great service

Ja
Review №34

Poor quality of work and customer needs, switched our car part that needed no replacement and on top of that, workers lied about their work and is sad for people just trying to fix their car. Whats the purpose of having a business if you lie to customers and say your work is not the best and never take in accountability of their actions. Highly disappointed

Do
Review №35

Worst customer service ever. If I could give them a zero I would.

Br
Review №36

Always great service I recommend

Li
Review №37

Great service and reasonable prices. Ive purchased everything from tires, oil changes and state inspections. Will continue to go there and bring all of our vehicles. Management is top notch!

Ti
Review №38

They was paid to put shocks on my truck and did not do a proper job. My shock just fell off as I was driving.

Di
Review №39

Took my truck in to get it checked out for a problem im having with it initially they said a specific amount (45) to check it i leave my contact info and leave my truck later they call saying whats wrong with truck and charge me 85 for just visually checking the problem didnt even check with the computer nothing. Or to even call me to verify if i wanted more done to it which didnt even happen. He said i just saw some loose cables and thats the problem.

Do
Review №40

Drove all the way from Plano, Franklin did a great job with my tire! Save me almost $100 from other tire places and dealership. I will definitely be back to get my brake pads done 😊

Jo
Review №41

Worst experience, left my vehicle for repairs that should have only taken a day or 2, and after 2 weeks my vehicle was untouched. Took it a more reputable establishment and got it fixed the same day.

Me
Review №42

Best service ever. Frank Cipriano was super helpful, friendly and knowledgeable. He did some of the best work on my Mercedes, even better than the dealership. Would definitely recommend!

La
Review №43

Very rude. Stop by due to a flat and they turned me down. I understand they were closing but it wasn’t time yet and my tire was flat. Do not go here.

Ni
Review №44

Went to get my car inspected. Not during the busiest time for this place but got it done in under 15 mins, and everyone was pleasant. No complaints this way.

Br
Review №45

Frank always does a great job on my baby.

Ge
Review №46

Ive been coming here for years. Great service and prices. Always professional and courteous. I send family and friends here when they need any type of automobile services. I would recommend them to anyone.

Bi
Review №47

Very Friendly And Helpful. Always Get Us Right.

Th
Review №48

The Manager name Frank on scyene in pleasant Grove has a funky attitude, disrespectful, and hostile. I dont recommend this shop to know one!

Th
Review №49

Quick, fast, and friendly

Sh
Review №50

If I could you negative stars I would. This place is crooked. I went there for an oil change but one month later I kept smelling a burning odor. Come to find out I had NO oil in my car. I had no leaks either and I took it back and they told me that I had a leak and tried to charge me $130 to fix it. No way will they get over again. I had gotten multiple opinions, not one stated that I had a leak.And then on top of that one worker outside told me the oil change was $35 but I remember a previous time I only paid $25, so I checked inside she told me it was $25.

An
Review №51

Great people, great service. They get jobs done quick with respectful and reasonable prices. The ideal mechanic shop.

De
Review №52

Went in today to get my tire fixed. Manger took care of me personally.Was very helpful and fast. It was very nice n clean.By me being a female and alone I felt very comfortable. Thanks for your service guys.

Mo
Review №53

Their quick, fast, great work, customers service on point, great prices

An
Review №54

Service is always great. They even stayed later to replace my brakes with no extra charge. These guys are awesome!!

Ro
Review №55

Good place to go for females who are single..not trying to cheat you out of money

De
Review №56

They took good care of us and the young lady who took my payment was beautiful. Good service and a great smile...

Gi
Review №57

Great experience had my car fixed up nice and fast.Low,low price!!

Ol
Review №58

The manager has no clue about customer service he is dishonest, dont go this place, I was treated horrible...I will never go back there again.If you know nothing about cars, dont go there. They will over charge you.

Ly
Review №59

Anytime I take my car in Frank and Jason take excellent care of me! Being a woman I feel comfortable and safe and know they are giving me the best and fastest deal in the area!

Ta
Review №60

Ive been coming to this shop for mths on all the work on my car and my car has never run so good and I appreciate and they work hard and done in a timely manner and there work is extremely good!! Ask for Toni he does the best tire repairs ever!!

De
Review №61

Great price will work with you did my brakes in no time thanks

It
Review №62

They were a great shop until the staff change. Customer service is terrible and there priorities are definitely out of place. I would recommend going to Bruton Auto Repair better customer service and they always make sure the customer is satisfied.

my
Review №63

WOW Worst customer service they tried to bate and switch prices. Stay away

Da
Review №64

Great friendly services and affordable

th
Review №65

Great service ! Highly recommend Kevin, young boy with great skills !

Be
Review №66

Stayed there for over 30 minutes waiting on someone to wait on me so i went into the office and ask could someone check my tire out he said yes give him a minute so i waited another 20 minutes and left if u dont mind waiting i guess it ok just not me to long of a wait took my business somewhere else

Ge
Review №67

If you want good service and a friendly smile this is the place to come.

Ca
Review №68

I got my oil changed early in the morning here and the wait wasnt too bad. They got the job done and my car is running great.

Jo
Review №69

The best prices in townVery fastOil change $$$25.00.

Ly
Review №70

This was my first time at Garcias Frank did a great job with helping me. I will definitely be back.

Do
Review №71

Good services, and prices I be going back to their place.

Er
Review №72

Great people with fast and friendly service. Theyre not there to rip you off.

Kn
Review №73

Oil change and state inspection $50.50 but thats a oil change for a Honda fit nice crew you name ot they do it[KWM]

Ar
Review №74

Says they close at 7, but couldn’t help me with my leaking break line at 5. Bottom of the barrel type of shop.

Ho
Review №75

My experience was grrrreat...went when they was about to close and turn me around but Frank called me back up and fixed my tire!!!! I really appreciate good customer service and a smile!!! God is good!!!! I will be back and will tell everyone!!!! #servicewithasmile

Al
Review №76

Johnny did my worked on my car and did a good job i have no no more problems thanks for the great work

Ma
Review №77

They said it took a hour or two. I called to check on it he said he hadnt looked it. I called back, he said he did a test on it and nothing came back wrong. I go back to get it he say i havent looked at it but if you need your car take it. I say I dont need it, iicame back because over the phone you said it was good. He just looking crazy. I said I dont mind keeping it here, i just came cause you said the test came back clean. He going to say oh you have to take it i already closed up the shop, bring it back tomorrow in the morning. For what so yall can do nothing like yall today. Wasted my gas and time and money. Just was lying the whole time.

Ta
Review №78

Awesome tire shop they always assist me with anything I need customer service is awesome.

Ch
Review №79

We called about the $25 oil change and generally thats what everyone charge till they find out i need 5qts ...still only $25 great deal!!!!....has other great specials going onThanks a ton for being affordable!!

Je
Review №80

Great experience! They changed my tire fast and gave me a good tires !

Sa
Review №81

Second time there ~ great service ~ personnel ~ Firme great prices ~ people help people ~

Ch
Review №82

Great serviceReasonable prices

Wa
Review №83

Great people and great customer service. Fast and reliable service!

TI
Review №84

Whatever u do, do not to to Garcias off scyene and prairie creek.... they put my brand new radiator in my car wrong I didnt find out til I took my car back to get my condenser fix and from it being in there wrong it a whole was in my radiator they tried to fix with out charging me.. the next day my car ran hot cuz they didnt put no fluids back in my car and my head and head gasket busted... paid them 1300 to fix, just for them to mess that up and lock my motor and they only wanna give back $300

Ca
Review №85

Got an alignment ended up worse then before I took my car in. Had to take my car to another shop so they could align it properly. Turns out the Hawkeye machine Garcia uses is not calibrated correctly.

je
Review №86

Awesome service! I went o a diff shop to have a flat fixed....they didnt do a great job. Came here and they Fixed my flat with no problems

Ni
Review №87

Its a great place. They helped me a lot and I am so grateful.

ju
Review №88

Ask for the tire rotation.. They only do the front 2. If you want all 4 rotated they will tell you that you didnt ask for that and charge more. Need tires balanced? The weight fall off before you get home. Theyll tell you their weight dont fall off. Take it back for a redo and get the same results. These guys arent mechanics, they may know a little about cars but not mechanics.

De
Review №89

Great customer service, quick reliable friendly service I would recommend them to anyone

Ja
Review №90

Great service, very nice & fast ! I always come here .

I
Review №91

I have used Garcias for years. I find them trustworthy and honest.

EL
Review №92

The guy who I think is in charge has no clue about customer service they are dishonest they sell trash used tires and never answer a question with out mocking you they wear greasy uniforms and they dont care getting into your car like that I give zero stars AWFUL SERVICE DONT GO THERE!!

ch
Review №93

Love this place they get me in and our every time and they are reasonable !

Ra
Review №94

Love this place they are the best tire shop good customer service etc

De
Review №95

They take very good care of my car.

Do
Review №96

Their Price Less on the Tires $$$$!!

BI
Review №97

Its all Family these Guys are the Best in the Triple D

Fu
Review №98

Been coming to this shop for years the service is outstanding I would not go no other place prices are the best in town

Li
Review №99

The best shop to go to by far they always get me in and out the best prices around I would not go anywhere else

Pa
Review №100

Work was performed quickly and efficiently. Price was fair employees friendly

Information
26 Photos
100 Comments
3.9 Rating
  • Address:9120 Scyene Rd, Dallas, TX 75227, United States
  • Site:http://onestopautotire.com/
  • Phone:+1 214-388-1558
Categories
  • Brake shop
  • Auto repair shop
  • Tire shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:8AM–7PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations