The employees were friendly and knowledgeable. And seemed to work well together. They made our experience a good one.

The manager and staff were very friendly and helpful. Great experience....stop by and buy yourself something.

It was Soo amazing the service was great and they have a wide selection of shoes and shirts and backpacks and hats like its amazing and everyone there was so nice

This is by far the worst Journeys I have ever been to. I shop at Journeys all the time and I never thought I would ever say I won’t be going back to this one. The costumer service was awful. I didn’t like how the guy spoke to my mother, I honestly wanted to leave. He didn’t greet us when we enter, he made it seem as if we were in his way and he was just rude. I just don’t understand how that guy can be a manager of the store or someone under the manager position. There were too many mistakes with the computer there. Please get them some new computers because the screen was going in and out. I bought the shoes I wanted online at the store but I never received a receipt in my email.

I ordered my daughter a pair of shoes but I’m yet to receive them. It’s been three weeks and still no response from them. The sad thing is I already paid for the shoes. These guys are just rip offs!

I tried to call the store to check and see if they had a certain shoe in stock. A different store location tried calling them for us and went straight to voicemail. After 2 hours weve tried reaching the mannassas store mulitple times. Still no answer we went into the store and tried asking for help. Nobody greeted us or asked if we needed help. The girl that we asked for help was rude and didnt even say anything after we told her nobody answered the phone for 2 hours. Horrible customer service!!

Had 1 pair of the shoes I wanted. And didnt tell me till Id been there for 15 minutes

Creeped out. I walked out. I was hawked, like really? smh I walked out. great deals tho store is clean. CUSTOMER SERVICE Suck!

Nice shoes high prices

Now I went for some conversations, Milton was attending. He deserves all the stars. Sooo nice with a lot of empathy he helped me find the right size For my daughter .. for more people like him kind 😊