Its Great to know that customer service still exists in this world. The staff at Harker Heights United Rentals is second to none. John Mark has saved me on more than one occasion fron myself. No other store in town will help ya the way they do.! If you are needing equipment they are the ones to go see.

Definitely love the service! We had a project that ran a little longer than expected and Mrs. Sara took care of us. I highly recommend them and will use them for all our future needs! Thank you again for being there for us! We appreciate your service. (First Fruits Landscaping and Lawn Care)

Easy to make reservations, quick pick up and drop off, friendly staff, reasonable rates

Good equipment, great service, no headaches!

Great prices, quick delivery, excellent communication and easy rescheduling.

Tommy took great care of me!

Easy, friendly and courteous.

I recently started a fence business and saw these guys about once a week. Tommy and John-Mark took extremely good care of me. They impressed me enough that when it was time to buy the equipment I had been renting, I made sure I bought a new one directly from them. Even the new equipment I bought was filled with gas and oil and ready for use as soon as I picked it up. My business is growing and my needs for equipment are growing. I will continue to rent whatever I need from these guys as long as I need to rent. A+ customer service from the folks at United Rentals.

Team was helpful

Great Staff!

Customer friendly and able to explain the equipment being used

What a great location (Harker Heights). Every time we need anything Sarah is our Go To contact. Sarah is always extremely polite and knowledgeable. My calls are always somehow answered by her and I always have a quick response from Sarah if I send her an emailed request.

Good service

I rented a buffer from them. When I was at their lot checking out what they had in stock, it was clear they have everything a contractor would ever need. I observed the maintenance shop, and it was organized and clean. The staff helped me load the item and the price was fair.

They are Super incompetent. Gave me a machine that doesn’t work. The receptionist was also very salty and rude. Like she didn’t want to be there. They was no paying attention to what they were giving me to make sure it works. Now my job is pushed back a couple weeks! Thanks for nothing.

Never got a response from Mr. Obanion.....I sent him an email, called twice, left messages twice, talked to Sarah (she was VERY helpful...the only one at this business, unfortunately!!) a couple of times....but Mr. Obanion is apparently waaaaaaaaay too busy to deal with any actual customers. I should have suspected that I would be treated this way, with the connection to United....The really sad thing is that they are actually the cheapest place in town....but NOTHING makes up for this kind of customer service. Ill go spend a few dollars more, somewhere else!

Great company good pricez friendly staff

Couldnt have made it in the earlier stages of my business without this place. Great people, better prices and better kept equipment than competitors.

I love this place.I went to see them about a stump grinder,they had 1 reserved for someone else, but it was not picked up yet, they called the guy that reserved it and turns out he did not need it that day.so they let me rent it at a discount.they loaded it in my truck, explained everything about the grinder, filled it up with gas.i completed my job and returned it a little dirty, they unloaded it for me and said dont worry about it being dirty that they would take care of it.the office area was very clean, and the staff, all of them, were very helpfull and professional.please give these guys a try. you will not be dissappointed.SFC USA RET

Awesome place to rent from.

Good folks, fair prices!