These guys are GREAT!! Patiently answered all my questions. Offered suggestions and helped my to purchase 4 different guns. Headed back today to purchase another. Great prices as well. VERY VERY happy with the guys(and ladies) of Family Pawn in Alabaster!

As a small local business owner, having a place like family pawn I do answer all of my emergency needs, they always, and I do mean ALWAYS come through for me. Whether that is making sure I get to the price that I am needing or even at times staying after hours to make sure me and my business stay running, I cannot ask for a better place for you to also get your pawn shop needs fulfilled!!!

The only place I buy all my firearms. Chase, Doug and Cody are awesome.. Theyre very knowledgeable and informative..

I wouldnt try and sell anything here. when I needed gas money for work I took an orbital drill over to pawn it. they wouldnt even give me $50 for it. it was a $1000 drill that had no issues.

I went to visit my dad for vacation here in Chelsea Alabama and we stopped by the family pawn shop to look at guns. I was greeted by Mr. Chase and he assisted me with what I was looking for. Thankfully they had what I needed and was able to help me with payments, and transferring of the item I bought and had it transferred to mccomb for me. I suggest stopping by for all your needs for quality items you’ve been looking for. And not to mention what they had for me was a $200 dollar difference from the prices at my home town. Great place and I do suggest it to others.

Family pawn in Alabaster, Al is one of the must friendly stores I have ever been in. Ive been going in there for two years now and its because I love their customer service. Chase M. Always takes his time when dealing with a customer and never makes you feel rushed or that you are an inconvenience. Everytime I go in there he is always in a great mood. I highly recommend going.

Amazing store! These people are amazing always have great deals. They keep my number in the system and let me know if they get a item in stock that I have been looking for. Great family of employees always smiling! Will be coming here for years to come!

Was recommended here by a friend, didn’t have very high expectations because location made it seem like what they had would be a bit boring. But I was pleasantly surprised and love everything about the store. Most items are barely used and are sold for like less than half of retail price. Most definitely recommend, but they mainly shine in their gun department. Cody there just recently sold my friend a rifle and it looks amazing, he also has me hooked on an AR that I’ll have to come back for.

Purchased a New Rifle. Staff was very friendly and patient. Answered all my question. This was the first place I stopped. I went to 5 other gun stores then came back. Great staff and price sold me.

Bought an Xbox one from them awhile ago and more recently a handgun. Neither were recently reasonably priced, they were way under what you’d think they’d cost while being in extremely good condition. It’s rare you find a shop like this, much better than what it used to be. They quite literally have anything you could need. Defiantly recommend.

They have been a life saver for me. They are friendly, helpful, and seem caring. Im so glad I have them to fall back on when I need it. And they have Layaway year round. Thank You family Pawn!

Nothing but good things to say about this place. I went into the Alabaster location looking for a SCCY 9mm and they only had the orange, but one of the guys, Doug seemed super knowledgeable and recommended a similar one for a great price. Definitely a good place to come to for weapons, and they had some nice TVs and jewelry too. All of the employees seemed like they genuinely want to help you, and thats a rare thing to find.

For customer service. Doug answered the phone quickly and was really friendly! Sorry I accidentally hung up too quick Doug.

Pretty dope place honestly, they all treat you pretty fairly but I’ve had the most experience with Cody, he and the rest of the staff are nothing short of amazing. Me and my father recently purchased a AR pistol and I could not have gotten a better deal anywhere else. It’s in amazing condition and the price (I’m not gonna disclose what I paid lmao) is cheaper than I would have paid for a rifle with no mag and no optic. It came with a $400 optic, a mag, and was a burnt bronze. I couldn’t be more happy with my experiences there. We also just sold my two playstations to them and they treat you fair.

This place is awesome ! Great friendly customer service, walked in, had immediate help, they have great low prices, I love looking at their jewelry! All super nice clean and cheap ! I would highly recommend going to take a look, have a bit of everything ! Great place

This the best shop I’ve ever been to. check these guys out first

The best pawn shop around! Friendly staff and super fast service...

Go see Chase Miller at the Alabaster location! He is extremely kind and helpful. If you need any help whether its buying or selling, Mr. Miller is where you need to start. I highly recommend!!!

Very nice jewelry and the costumer service was great! Highly recommended

Cody was very helpful and pleasant to work with. Highly reccommend!

I love Family pawn .... the best employee is Lupita Quijada she always has a smile and the best prices 💓

Friends of my family, excellent service and choices .....

These people are liars. I had a gun in pawn there and they told me they would call me if it went past the maturity date. Not only did they not call me, but they sold the gun 1 day after the maturity date.

It’s a pretty cool place, everyone is super nice and the lay away plans are great, dude named Cody helped me put a few items on layaway with a low payment

This is The Best Pawn shop on Alabaster ! Always courteous service and Great deals on anything and everything you need ! If you havent been there..WHY ??

Tried to sale an item that was legitimately issued. Instead I was asked for a receipt, and was giving a look as if I stole it. What really irritates me is the fact they purchased another issued item from me no questions asked. That standard should have been made clear the first time.

Awesome staff here, very friendly and knowledgeable. I like coming here because everything is priced to sell!!

Great customer serviceNice people and Reasonable pricesAll in all great pawn store to shop at!!

They offer VERY low prices when trying to sell something

They are great they do the best prices and have the best customer service anywhere and everyone in there is nice and helpful you cant beat their prices and customer service Ive actually started dealing w only them and have a great experience every time I go

Very friendly staff, excellent pricing and selection of goods, such as tools, tvs, movies, games and more

The employees at family pawn are a very helpful and friendly.

Great People good Service

Im sure their prices are very low they say that they have all the records from Scotts which would mean you would think that they would treat their history of customers with some class they were rude and basically threw me out

My first and last time going in to this pawn shop. Rude playful group

Great people Thanks Doug

Its just not the same as it was when it was Scotts

Great store!!! Great people!!!Thanks!!